General Account Setup
Help with creating projects, adding accounts, white labeling, & more!
Help with scheduling posts, creating evergreen content, setting up posting schedules, creating link frames, & more!
Analytics and Reporting
Help with scheduling reports, creating custom templates, exporting data, & more!
Help with creating search agents, tracking hashtags, setting and monitoring goals, & more!
Help with using your feed, replying to comments and messages, setting up automations, & more!
Help with creating users, setting up project permissions, managing client access, & more!
- Can I publish images and videos?
- Is there a scheduling queue?
- Can I include a Facebook call-to-action in my scheduled post?
- Schedule to Facebook with Check-in
- Social Media Publishing using RSS Feeds
- Evergreen content - never run out of things to post!
- More storage - connect OneDrive, Google Drive and Dropbox folders
- Publishing - Link Preview Management
- Link Frames - smarter way of sharing your content
- Can I automatically schedule reports to be delivered by email?
- Can I design a custom report template?
- Is there a limit on how many reports I can run?
- Tracking Competitor Profiles
- Share your Social Reports with Google Docs
- Exporting Data
- How to Measure Sentiment
- Optimal Social Report Time
- Track Conversations with Search Agents
- Monitoring - Search Agent Notifications
- Setting up Automations
- Feed - translate option
- Social Feed - more filtering options
- Best time to engage your community
- How do I manage team and client access?