Welcome to Social Report Support Customer Service!

Stay updated with announcements, get answers from the community and share your feature suggestions with us.

 

Social Report Support

Social Report Team Mar 13 Announcements

Google+ Analytics are now available from your Social Report dashboard. Here is what we have for you:

  • Tracking personal profiles as well as pages.
  • Tracking +1 activity
  • Tracking comments
  • Tracking sharing
  • Plotting +1ner demographics
  • Plotting geography
  • Figuring out top organizations and schools of your +1ners and sharers.
  • Indexing conversations.
  • and more...

Here are a few screens captures from a live Google+ dashboard. Note that this is just one page of total 6 Google+ dashboard views.

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Social Report Team Mar 02 3 Announcements

You can now track any Twitter hashtags using Social Report. Simply add them to your report and we'll do the rest:

  • Download hashtag historical performance.
  • Track each and every occurrence of hashtag.
  • Email you hashtag performance daily.
  • Hashtag dashboard allows you to efficiently manage hashtag analytics.

Here is a sample report - here we are tracking 3 hashtags: #socialreport, #smm, #socialmedia.
Twitter Hashtag Tracking






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Social Report Team Feb 19 Announcements

You can now start tracking performance of your Foursquare venues with focus on:

  • Check-in analytics (time of day, check in user demographics, user home cities)
  • Tips - what kind of tips do your users leave at your venues
  • Geography - where in the world do folks that check-in into your venues come from.
  • Users - general user analytics such gender, their foursquare activity such number of friends, mayorships, followers, etc.
  • Daily email alerts - receive a daily summary of all check-ins, tips and new users across your venues.
  • Export data - export your foursquare analytics and general data to excel.

To add the account simply click on "Add Account" link and select Foursquare from a list of account options:

Select Foursquare

 

One the account is added to your project, you will find your  Foursquare analytics on your Overview dashboard as well as your Foursquare dashboard.

Here are few example reports you will get:

 

Check-in Timeline across your venues

Foursquare Check-in timeline

 

Times of day that check-ins are occurring

Foursquare check-in by time of day

 

Who are the users that are checking in your venues?

Foursquare Check-in users

 

Foursquare Users

 

Where do folks that check-in to your venues come from?Where do your foursquare users come from?

 

Do you have Social Report account? Try it for free!

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Social Report Team Feb 06 Announcements

Clicky Web Analytics is simply the best way to monitor, analyze, and react to your blog or web site's traffic in real time. It offers many web site tracking functions that are not offered by its main rival Google Analytics. For example Clicky offers a much more details visitor profile information, ability to track video and flash elements, twitter analytics, alerts and a lot more. You can find a full list of differences here http://getclicky.com/compare/google

Here at Social Report our main objective is to offer you the most complete reporting platform with as many sources of analytical data as possible. Being able to connect your Clicky profile to your Social Report dashboard enables deeper and more insightful reporting.

Adding your Clicky profile is simple.

  • Click on "Add Account" link
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  • Click on Clicky icon.
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  • Enter your Site ID and Key (found in your click site preferences.
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Once your Clicky account is added to Social Report - we will begin an initial analysis of your data and you will soon thereafter be able to access your Clicky dashboard as well as to see how your Clicky data intertwines with your other social and web properties.

clicky social report dashboard




 

 

Do you have Social Report account? Try it for free!

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Social Report Team Jan 17 Announcements

Social Report Twitter dashboard is now also enriched with Klout scores. Klout is a great influence indicator, which among many other metrics can help assess social impact and engagement potential.

The process of bringing your Klout scores is fully automated. Every twitter account that you add to the dashboard will automatically ran through Klout scoring algorithms. 

Also note that you will receive your Klout scores in our Daily digest email.

Here is what a sample report will look like, note that it is embedded into our Twitter dashboard.

Social Report Klout Scores

 

 

 

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